Counterfeit notes from ATM
Recently there has been lot of complaints from Customers that currency notes from ATM are sometimes counterfeit. - From both private and nationalized banks.
And Bankers do not oblige or agree with the customers. Some nationalized banks give replacement for the counterfeit.
But the Reserve Bank of India firmly says there cannot be any counterfeits from the ATM as all notes are supplied from the RBI’s currency chest and screened before delivering to ATMs.
Even Canara bank Divisional Manager said that they have not come across such cases and Banks are very careful in handling currency notes. Banks deliver only ATM qualified notes applying stringent screening and sorting.
Now the other other side of the fact is that Intelligent agencies have warned the Banks of fake currency entering through ATMs.
Sure I believe the Banks, only in this case.
But they charge, super charge for defaults and sometimes makes clerical errors and customers have to fight to get back their dues.
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Deepak Saxena said,
September 3, 2009 @ 9:19 am
Recently we have received a countefiet Rs.1000/- note from a UBI ATM in Lucknow. This was brought to our notice when we had gone to a grocery store. We do not know whom to address this issue. Our faith in the ATM’s is completely shaken by this experience. Incase you have some suggestions then pls. do let us know